Ok, so my car passed with Flying colours today....and all the testers loved my car......all gooing and gaaing over it in the test bay!
Probably the most exciting car they have seen all day amongst the boring euro boxes and mpv's they test all the time.
So, i got my cert..............but its for one year....not 2.
Called them in the call centre...........got a stroppy olde one telling me its about the date of registration in the country of origin.
I said it arrived in this country (VRT'd) in June this year, but she said it did'nt matter blah blah blah.
Asked to speak to a manager, they called me back stating that they changed the rules and cars imported and vrt'd prior to July 1st last would only recieve a one year cert when tested.
I said fine (eventhough i don't agree), so I'll want half my test fee back then.
She said no.
I said what do you mean NO?, -if you went into a butchers and asked for a pound of sausages and he gave me half a pound of sausages but charged me for a full pound, you'd want half your money back!
simple i would have thought.
I stated that they failed today as service providers to inform me in writing or verbally that the cert i would get if my car passed would be for one year..........and I was charged for a test for a 2 year cert.
She was stumped!
They are sending me out a complaints form............which probably will be a waste of time to fill out and post off.
Fecking Wankers they are.................not the testers.....nice lads just doing their gig.....but the management......bloody clueless
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